In this article you will find:
- What is an eGift?
- How to enable eGifting and the Gift checkbox at your store.
- eGift order process.
- How to manage the eGift orders on the dashboard.
*eGift is only available from 'Small-Business' plan or above.
What is an eGift?
eGifting is the new go-to when sending gifts to loved ones online. Customers send a product of their choice, accompanied by a beautiful personalized greeting card.
On the product page, they can click on the ‘Send as Gift’ button, fill in a greeting card and complete the checkout without ever leaving your site.
Rise then sends a beautiful, personalized gift announcement to the recipient. The recipient claims the gift, has the option of changing the color and size along with any other variables, and completes the shipping details.
If the customer isn’t on-target with the gift choice, the recipient has the freedom to exchange it for another product or a Gift Card to use later, all prior to fulfillment.
How to enable eGifting and the cart checkbox:
If you already have it enabled, go to your dashboard==>eGift Setup tab==>Enable eGifting button.
This will add the eGift button (Gift Instantly) to all products at your store.
To enable the Cart checkbox, switch the Show checkbox to on (blue color means on):
eGift order process:
Step 1 - your customer purchases a product as a gift to a recipient through the eGift button or the cart checkbox option. An order is created on your dashboard and on your Shopify admin. The order is automatically archived until the gift recipients accept the gift.
Step 2 - an email is sent to the gift recipient, who can adjust the variants of the product, accept it as it is, or exchange it for a Gift Card.
Once the recipient accepts the gift and fills in the shipping details, the order will be unarchived with the new details.
If the recipient didn't accept or exchanged the gift within 1 week, the order will automatically be unarchived.
Step 3 - send the gift according to new details, and turn recipients into your new customers!
How to manage the eGift orders on your dashboard:
You can see all your eGift orders on the eGift Manage tab.
In the Manage tab you'll see all the order details, view the greeting card and resend the order if needed.
- How to place the eGift button on specific products
- Greeting Card customization
- Customize your Gift pop-up
Got more questions or any feature ideas?
Please contact us through the chat box or mail to Rise Support.